The delivery timeline provided at checkout is the final expected timeframe for your order. Most orders are delivered within up to 2 weeks.
A express delivery option is sometimes available for faster processing.
Production and Shipping Process
Production time: Orders typically take 5-7 days to create and ship, but this may increase slightly during sales periods.
Transit time: Varies by destination (see detailed estimates below).
Important Notes
If there is an issue with your order (e.g., a new pet photo is required), this may extend your production time.
An artwork proof is sent to all customers for approval before printing. Prompt approval ensures faster shipping.
Orders are shipped with tracking, and tracking information is sent via email once available.
Expect potential holiday delays in November and December due to high courier demand.
Estimated Transit Times
USA: 3-5 working days
Canada, Australia, UK: 5-7 working days
Europe: 5-10 working days
Rest of the World: 10-15 working days
Shipping Costs (Flat Fee)
USA: $9.95
Canada, Australia, UK: $9.95
Europe: $9.95
Rest of the World: $19.95
Additional Information
'Skip the queue artwork creation': This option prioritizes your pet photo in the artwork queue but does not affect courier delivery times.
If a new photo is required for your order, production time will be extended.
Customers have 72 hours (3 days) to approve their artwork. If no response is received, the artwork will be auto-approved, and the order will proceed to printing.
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